Archive for December, 2012

Courage in 2012; Change Ahead in 2013: White Water Rapids and the Unpredictable World We Live In

Don Head shot 004 2011 (1)It is hard for me to grasp that the holidays are already upon us.  It feels like it was just last week that the hurricane blew through and turned so many lives upside down and inside out.  Some years just glide by and at their conclusion we wonder where the time went.  This year, however, was more like a white water rafting trip than a smooth glider ride – it progressed ferociously and we in the nonprofit sector experienced all of the crashing and banging that comes with the dramatic changing conditions that confront us down river.  Already struggling with an unpredictable economy, decreased government resources, and an unraveling social safety net, nonprofit organizations have been forced to summon up courage and stamina to meet the challenges of an unpredictable world.

Is there any good news in all of this?  The good news in this is that our nonprofit or “citizen” sector has demonstrated nimbleness, responsiveness, and resilience in the face of growing challenges.  Two examples of the responsive and heroic attributes of our sector include The FoodBank of Monmouth and Ocean County in New Jersey and Services to the Underserved (SUS) in New York City (read their stories below). These two organizations are just a microcosm of the many brave and gallant organizations the Support Center has had the privilege to support in 2012.  We all owe a debt of gratitude for these organizations make our neighborhoods and communities better minute by minute, hour by hour and day by day.

What does 2013 have in store for us?  It is hard to know just what the challenges ahead might be.  Here at the Support Center, I am happy to announce that we have merged with Partnership in Philanthropy (PIP).  PIP and the Support Center have worked as colleagues and partners for several years in New Jersey. Now we will be able to do even more together as one organization, building on both organizations’ expertise, to serve nonprofit capacity and management needs in the tri-state region. Our new organization-Support Center/Partnership in Philanthropy-will begin providing integrated service in January 2013.  PIP Executive Director, Heather Robinson, will join us as Associate Director.  Our primary administrative offices will remain at 42 Broadway in New York City, and the new New Jersey office will be located in Newark. Read more about it in our press release.

Settling down for a brief holiday respite, I can’t help but think there is likely to be more rough water ahead.  Who better to ride the raft with than our nonprofit and philanthropic colleagues and partners?  Thank you all, for your courage, hard work, and support in 2012!  I wish each and every one of you a safe, secure, rest-filled holiday season.  With gratitude for the great work you all do, I look forward to the year ahead.

Warm regards,




Don Crocker

Categories: Uncategorized

FoodBank of Monmouth and Ocean Counties and SUS Aids Superstorm Sandy Victims

foodbankThe FoodBank of Monmouth and Ocean Counties, only recently embracing a new strategy and a new leader, was called to action in the wake of the Superstorm.  Since Sandy struck the Jersey Shore on October 29, 2012, The FoodBank has been actively involved in the work to bring relief and comfort to the communities they serve.  Working shoulder to shoulder with relief agencies, government programs and others involved in the recovery effort, the FoodBank distributed food for approximately 1 million meals.  The FoodBank provided food for hot meals prepared by emergency feeding programs for displaced residents, delivered disaster kits and other critically-needed items to some of the region’s most hard-hit areas, and are now working to rebuild agencies that were damaged by the storm.  Several food pantries incurred heavy losses of food and equipment.  Many others are coping with the influx of hundreds of additional families in need of emergency food.


Services for the Underserved (SUS), is an organization working throughout our boroughs serving the most vulnerable people living in our neighborhoods.  SUS has gained a reputation for supporting individuals and families facing challenging life situations such as mental illness, developmental disability, physical disability, AIDS, homelessness, unemployment and poverty.  Seventy-one individuals from the SUS residence in Far Rockaway were displaced by Sandy.  Leadership and staff from SUS worked for more than 48 hours without rest, securing a warm and safe place for folks to live.

Categories: Uncategorized

Development Directors Roundtable

A 6-Session Peer Group

Find Solutions to Your Toughest Challenges through Peer Interaction
Wednesdays, January 9 and 23; February 6 and 20; March 6 and 20
Arrival time:  5:45 p.m.
Group runs from 6:00 — 8:00 p.m.

“Please make this group a regular offering of the Support Center!  All development directors in the city should have this opportunity to explore shared challenges in a safe environment.”

                –Participant in spring 2012 group

About the Group

Does the responsibility for fundraising weigh a little too heavily at times?  Do you wish you had a group of peers to bounce ideas off of, to learn from, and to lend a listening ear?  How much more effective would you be if you had confidential support from other development directors to help you navigate and rise above your on-the-job challenges?

Join us for the Development Directors Roundtable, and experience the transformative potential of group learning and coaching.  The Support Center is extremely pleased to offer this group again in 2013 after a successful pilot in the spring of 2012.

Participants in the pilot gave this group an enthusiastic thumbs-up—as a tool for professional and personal development, as a means to develop lasting collegial relationships, and as a source of support from others who face the same challenges.

Action Learning

This group is founded on the principles of Action Learning.  Action Learning is an educational process where participants apply new information and resources to meet current challenges in life and work, and exchange ongoing feedback around those experiences.

Over the course of the six sessions, you will:

  • Learn basic techniques of coaching
  • Receive coaching from your peers around specific challenges
  • Coach other group members around their challenges
  • Develop goals and work toward achieving them with check-ins each session
  • Participate in exercises that awaken new perspectives and possibilities


You will:

  • Discover how to improve your professional relationships, effectiveness, and job performance
  • Leave with new insights and tools to help you tackle your toughest development challenges
  • Develop supportive, collegial relationships that could extend beyond the 6 sessions

Each group session will last 2 hours.  All members will receive coaching from the group, as well as one hour of individual coaching by telephone with the group leader.

This group is limited to 10 participants. To establish a true peer group, participants must be currently employed fundraising professionals who have a minimum of 3-5 years of director-level experience.

COST:  $450 for 6 sessions


Raymond Rigoglioso has spent his career in the nonprofit sector, serving as a communications, fundraising writing, and management consultant for the last 11 years.  Raymond is an International Coach Federation-certified life coach and innovator in bringing coaching to the sector.  In his individual coaching work, he has helped nonprofit leaders become more effective communicators, strengthen their leadership skills, set priorities, and gain the clarity to take right action.  He developed Strategic Visioning, an organizational coaching model that has helped nonprofits gain clarity of vision and purpose at crucial junctures, such as prior to a strategic plan.  And he has trained nonprofit writers on how to use coaching and powerful interviewing to improve their effectiveness.  He has extensive experience in branding and message development, and has a winning track record in writing private foundation, corporate, and government grants.


Categories: Uncategorized

Just Published! Journal for Nonprofit Management 2012

Volume 15 - 2012

The Support Center and Rutgers University’s Center on Nonprofit Management and Governance are pleased to announce the publication of the 2012 edition of the Journal for Nonprofit Management.

This new 15th edition contains a wide range of management articles intended to be both thought provoking and to provide useful insights for nonprofit leaders. You can find the full new edition as a downloadable PDF at no charge on the Support Center’s web site along with prior issues.

Categories: Uncategorized

Hyde and Watson Foundation Awards Support Center $10,000

The staff and board of the Support Center gratefully acknowledge Hyde and Watson Foundation’s  generous grant of $10,000 towards our office technology expenses! This grant helps us deliver our workshops in New York and New Jersey locations seamlessly as well as enhancing communications with all of our clients, partners, and consultants. Our office technology access is now 100% remote which was a huge help during Hurricane Sandy and will continue to aid us moving forward.

Categories: Uncategorized

December – Tweet for Thought

December Tweets

We have been doing a lot of reading this month, and here are a few articles that stood out to us. Please let us know what you found interesting.

Why Nonprofits Should Use Pinterest
Read about how the newest social media – Pinterest – can benefit your organization.

11 Tough Truths that Every Great Leader Knows
Great insights by Deirdre Maloney, on what great leaders should know.

6 Steps to Sharing a Laugh That Connects in Your Nonprofit Writing
Laughter is said to be the best medicine. Read Getting Attention on how humor can contribute to your writing.


December 5, 2012 2 comments

For Immediate Release

Contact:  Heather Robinson

Support Center for Nonprofit Management and Partnership in Philanthropy Merge — Strengthening Nonprofit Capacity Building in NY/NJ/CT

New York, NY, December 5, 2012 … The Support Center for Nonprofit Management (Support Center), a leading nonprofit capacity building and executive transitions organization in the New York/New Jersey/Connecticut area, and Partnership in Philanthropy (PIP), the New Jersey -based nonprofit that provides fundraising expertise to New Jersey’s nonprofit community announced today that they are merging to form one organization to better serve the needs of area nonprofits. The new organization–Support Center for Nonprofit Management/Partnership in Philanthropy–will begin providing integrated service in January 2013 under the leadership of current Support Center CEO, Don Crocker.  PIP Executive Director, Heather Robinson, will become the Associate Director.  The primary administrative offices will remain at 42 Broadway in New York City, and the new New Jersey office will be located in the city of Newark.

Jim Welch and Toni Marotta-Brinton co-chairs of the PIP Board of Directors said of the merger, “We are very excited about the opportunity to work as one with the Support Center, which has tremendous positive impact on the not-for-profit sector. Since both organizations share significant values, including a commitment to excellence, a strong emphasis on outcomes, and responsive, tailored capacity building consulting services to the nonprofit community, we feel that a shared mission to serve nonprofits in the region is enhanced, and that we will be able to reach even farther and offer more.”

Don Crocker, Support Center CEO, said, “PIP’s capacity building services complement our services at the Support Center, we share funders, consultants and clients and in so doing create a seamless transition that allows each of us to become stronger and more sustainable.”

The creation of SC/PIP combines each organization’s mission to offer capacity building services, including Change Consulting, Executive Search and Transition Management, Fundraising and Professional Development for nonprofits that make nonprofits healthier by enhancing their management capabilities and ensuring their long-term sustainability.

The merger was made possible in part by grants from the Bank of America, Geraldine R. Dodge Foundation, and The Prudential Foundation.  Additional continuing support and resources for this merger were made available by SeaChange Capital Partners, Lawyers Alliance of New York and Pro Bono Partnership.

For more information on Partnership in Philanthropy/The Support Center contact Heather Robinson at